Legal

Privacy policy

Controller

AGAPE TECHNIK OOD (Agape Real Estate), ul. Sredna Gora 1, 8217 Aheloy, Bulgaria · info@agaperealestate.eu · +359 88 202 77 87

Hosting

This website is hosted by Hostinger (Hostinger International Ltd., Cyprus). When you visit the site, the server processes technically necessary data such as your IP address, the date and time and the browser you use, in order to display the site securely (Art. 6(1)(f) GDPR).

No cookies, no third-party content

This website does not set any cookies and does not use any analytics or advertising services. Fonts and images are stored on our own server. Links to Google Maps, Facebook, WhatsApp, Viber or Telegram only open the respective provider's site when you click on them.

Contact form and email

When you write to us, we use your details (name, contact details, subject, message and, where applicable, details of your property) only to answer your enquiry, arrange viewings and advise you. The legal basis is Art. 6(1)(b) GDPR. We delete the data once it is no longer needed for this purpose and no statutory retention obligations apply.

If you request a brochure as a PDF, we send the link to the email address you provide and store your address and the property requested so that we can advise you on it (Art. 6(1)(b) GDPR). You will not receive a newsletter as a result.

If you create a search request, we store your search criteria, your name and your contact details in order to offer you suitable properties (Art. 6(1)(a) and (b) GDPR). You can delete the search request at any time via the link in the confirmation email or by sending us a message; we delete it after 12 months at the latest, including the notification in our mailbox. If we ask other estate agents about suitable properties, we only pass on your search criteria, not your name or contact details. You only receive the newsletter if you also select it and confirm your sign-up.

If you subscribe to our newsletter, we store your email address, your language and your interests (buying and/or renting), as well as the time and IP address of your sign-up and confirmation as proof of your consent (Art. 6(1)(a) GDPR). Your subscription only becomes active once you click the link in our confirmation email (double opt-in).

You can unsubscribe at any time via the link in every email; your data will then be deleted. The data is stored on our server at Hostinger and is not passed on to third parties. Emails are sent from our own mailbox info@agaperealestate.eu.

WhatsApp, Viber and Telegram

If you contact us via WhatsApp, Viber or Telegram, the privacy terms of the respective provider also apply (WhatsApp: Meta; Viber: Rakuten Viber; Telegram: Telegram Messenger). If you prefer not to use it, please use email or phone instead.

Your rights

You can request access, rectification, erasure, restriction of processing and data portability at any time, object to processing and withdraw your consent. To do so, write to us at info@agaperealestate.eu. You can also lodge a complaint with the Bulgarian data protection authority (Комисия за защита на личните данни, www.cpdp.bg).

Last updated: November 2026